摘　要

模糊性是语言的一种自然属性。人们交流需要语言：成功的交流不仅需要言语的精确性，而且很多情况下都还需要其模糊性。模糊限制语是模糊语言中的一种，它是由拉科夫在1972年时所提出的。拉科夫把它定义为把事情弄得模模糊糊的语言。本文主要探讨了如何在商务交际中使用模糊限制语使表达更加严谨、准确、礼貌、得体。通过分析现有的研究文献，对模糊限制语的应用及作用进一步进行探讨。本文第一章简单地介绍了模糊限制语。第二章介绍了模糊限制语的分类。第三章讲述了模糊限制语的功能。虽然需要正确的表达，偶尔地使用模糊限制语不仅不影响其准确性，更会起到意想不到的积极作用。第四章详细介绍了模糊限制语在商务交际中的应用。语言的使用会直接影响着双方的谈判交流。第五章总结全文。通过对模糊限制语的学习，人们可以知道如何更好地表达自己的观点,正确应用模糊限制语。

关键词：模糊限制语; 商务交际；正确应用

Abstract

Fuzziness is one of the basic properties of human language. To achieve the aim of successful communication, it does not require the accuracy of the speech, but also the vagueness when people use language to communicate. Fuzzy language can be divided into three cases: vague word, hedges and vagueness by implicature. They were put forward by George Lakoff as new concepts in 1972. The definition of hedges is the words that make things fuzzier. This paper mainly explore on how to make the expression more rigorous, appropriate, polite and nice by using hedges. Through the study of literature researched by critics, the application and functions are furthered explored in this paper. Part 1 introduces hedges briefly. Part 2 tells the classification of hedges. Part 3 focuses on functions of hedges. Although it requires rigorous expression, appropriate application of hedges does not affect the accuracy of business. On the other hand, it will have positive effect. Part 4 introduces the application of hedges in business communication. Hedges play more and more important role in business communication. They are more widely used in business contracts, letters and so on. The usage of language will affect business trade directly. It plays an important role in whether the trade succeeds or not. Part 5 makes a summary of this paper. Through the study, people can have a chance to know the true and Standard English. Besides, they will know how to use English in a more accurate, appropriate, euphemistic, effective and polite way, which help them express their thought more accurately.

Key words: hedges; business communication; appropriate application

1 Introduction
In this paper, hedges will be introduced in detail. Hedges are used frequently during communication but few people know the concepts about these words or phrases. Many questions, such as what hedges are, when they are brought in, what the functions of them and how to use them properly are still unknown to many people. This paper will solve these problems. Besides, the usage of hedges in business communication will be mainly analysed to help human achieve better communication effort. Hedging is multifunctional in business communication and can often be used as a kind of politeness strategy, which usually plays some unexpected positive part in business communication. By using hedges, speakers satisfy the opponent’s negative face without interference in other’s freedom of action. Hedging can, undoubtedly, not only improve the communicating climate, thereby helping the communication go on smoothly, but also sound the opponent out about the question, in an effort to know the other’s real intention.